Faulty Products

As people have become increasingly aware of safety laws such as the Consumer Act 1987, claims against all types of manufacturers – including beauty electrical goods, furniture, pharmaceuticals, toys, etc. - have risen steadily. As a consumer, it is in your rights to expect that the products you purchase meet your expectations and are safe to use. Nevertheless, it is often the case that they are not. Some of the errors customers have come across include flawed designs, scarce warnings, inferior manufacture and irresponsible surveillance, which can all lead to potential bodily, emotional and economic mishaps.

When making a claim against a defective product, some factors need to be taken into consideration to avoid the perception that you are to blame for the accident, not the product itself. For example, it is important to recognize the difference between a low quality product and a defective product. Also, you can only claim if the product failed when you were following the instructions provided, thus if you do not use it accordingly and get an injury as a result, you cannot blame the manufacturer. If you have used it correctly and due to a manufacturing defect became injured, then you can claim on grounds of quality negligence.

It can be difficult to prove that the injury was caused by the product rather than misuse and often these cases are relatively complex, but our experienced solicitors are prepared to support you and deal with your case, whatever the circumstances.

Whether the product was faulty due to a breach of responsibility or a genuine manufacturing mistake, if you have suffered an injury owing to defective merchandise you can claim compensation for you injury. Contact us to find out how we can help you.